Shipping Policy
FREE SHIPPING
on orders over $100.00
Enter FREE SHIPPING as code at checkout
- Orders will be charged a flat rate of $10.00 standard delivery
-$15 Express post
- Please allow 2-5 business days for delivery within Australia.
- If you purchase a pre-order item with an in-stock item, we will ship them to you once we have received all of your items. If you would like your in stock item sent first, please place a separate order for that item/s
- If you are needing an order urgently please email us at sales@denimculture.com.au and we will do our best to priorities your order.
NO REFUND OR EXCHANGE ON SALE ITEMS
- All parcels are sent via Australia Post
- Once parcels are collected from our office they are then the property of Australia Post. Denim Culture is legally not responsible for lost or damaged goods. Please ensure shipping confirmation details are kept securely in case further investigation is required
FREE IN STORE PICK UP:
We offer FREE IN STORE pick up to avoid delivery charges. You will receive a confirmation email when your order is ready for collection; which is up to 2 business days. Please Select "In Store Pickup" at checkout.
Pick up address:
Denim Culture
ATTENTION: RETURNS
29 Bridge Mall
Ballarat Central, Victoria, Australia 3350
Pick up times:
Monday - Saturday 10.00am - 4:00pm
INTERNATIONAL ORDERS:
New Zealand
- New Zealand deliveries please allow up to 5 business days for delivery
- All parcels are sent via Australia Post
Other International Countries
- Overseas shipping times are dependent on the location. Please email us if you would like an estimate for delivery.
- All parcels are sent via Australia Post